How AI is changing the communications buying brief
Infrastructure. Data. Governance.
New research reveals how AI is broadening the communications brief, bringing infrastructure, data and governance into decisions already shaped by employee productivity and customer experience.
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of UK CIOs and CTOs consider infrastructure location important when choosing an AI-enabled communications platform
say data sovereignty has become a greater priority
Censuswide research commissioned by 8x8, 501 UK CIOs and CTOs.
Inside the whitepaper
AI is transforming business communications
Start with the problem, not the technology
Where AI runs is not one size fits all
Governance has to match AI capabilities
Modernisation does not have to mean starting again
The AI estate is wider than the approved stack
Turning AI into lasting value
Five questions to consider when introducing AI. Start with the outcome, not the technology.
Customer spotlight: Prezzo. Call answer rate across all sites.
How AI is changing the communications buying brief. Ten pages, free to download.
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